Fixenter Mail-In Repair Intake Form
Please fill out this entire form prior to mailing in your device. 

If you have any questions, please call us at (951) 455-6908
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Email *
Name *
Phone Number *
Mailing Address *
Your device will be mailed back to this address. Make sure it is 100% correct!
How did you hear about us? *
What device do you have? (eg: "iPhone 11") *
What's wrong with it? (eg: "Won't turn on") *
What's the device passcode?
- We need this in order to test your device before and after the repair. 
- If you are sending your device in for data recovery, we need the code in order to retrieve the data. 
- If the code is a pattern, please draw it on a piece of paper and include that with your device.
Do we have permission to erase the device, if necessary?
Sometimes this is required to solve certain issues. 

If you select "Yes", we will not contact you before erasing your device (if needed). Once erased, your data cannot be recovered.
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Any additional details?
By checking the box below, I agree to be contacted by Fixenter by phone, SMS, or email regarding my repair. *
- We need your permission to contact you with updates on your repair.
Required
By checking the box below, I agree not to hold Fixenter liable for any data loss on the device I am mailing. I understand that it is my sole responsibility to back up my data before mailing in my device. *
- If possible, please back up your data before mailing in your device.
- We will never erase your device without your express consent. 
- While we take every precaution to preserve your data, we are not liable for data loss of any kind.
Required
A copy of your responses will be emailed to the address you provided.
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